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Errorhandlinganddiagnostics

5 Errorhandlinganddiagnostics

5.1 Faults

PleasealsorefertotheSafetyinstructionssection.

Possiblefaultsandtheircorrection

Fault Cause Measures

nofunctionaftertheEmbeddedPC

hasbeenswitchedon

nopowersupplyfortheEmbedded

PC

othercauses

1.Checkfuse

2.Measurevoltageatconnection,

checkplugwiringCallBeckhoff

support

EmbeddedPCdoesnotbootfully Harddiskdamaged(e.g.dueto

switchingoffwhilesoftwareisrun

ning),incorrectsetup,othercauses

ChecksetupCallBeckhoffsupport

Computerboots,softwarestarts,

butcontroldoesnotoperatecor

rectly

Causeofthefaultiseitherinthe

softwareorinpartsoftheplantout

sidetheEmbeddedPC

Callthemanufacturerofthema

chineorthesoftware.

CFcardaccesserror FaultyCFastcard,faultyCFastslot UseadifferentCFastcardtocheck

theCFastslotCallBeckhoffsup

port

EmbeddedPConlyworkspartially

ortemporarily

Defectivecomponentsinthe

EmbeddedPC

CallBeckhoffsupport

PleasemakeanoteofthefollowinginformationbeforecontactingBeckhoffserviceorsupport:

1. PrecisedeviceID:CXxxxxxxxx

2. Serialnumber

3. Hardwareversion

4. Anyinterfaces(N030,N031,B110,...)

5. TwinCATversionused

6. Anycomponents/softwareused

Thequickestresponsewillcomefromsupport/serviceinyourcountry.Thereforepleasecontactyour

regionalcontact.Fordetailspleaserefertoourwebsiteatwww.beckhoff.deoraskyourdistributionpartner.

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