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Errorhandlinganddiagnostics

5.2 Faults

PleasealsorefertotheSafetyinstructionssection.

Possiblefaultsandtheircorrection

Fault Cause Measures

nofunctionaftertheEmbeddedPC

hasbeenswitchedon

nopowersupplyfortheEmbedded

PC

othercauses

1.Checkthefuse

2.Measurevoltageatconnection,

checkplugwiring,callBeckhoff

support

EmbeddedPCdoesnotbootfully Harddiskdamaged(e.g.dueto

switchingoffwhilesoftwareis

running),incorrectsetup,other

causes

ChecksetupCallBeckhoffSupport

Computerboots,softwarestarts,

butcontroldoesnotoperate

correctly

Causeofthefaultiseitherinthe

softwareorinpartsoftheplant

outsidetheEmbeddedPC

Callthemanufacturerofthe

machineorthesoftware.

CFcardaccesserror FaultyCFastcard,faultyCFastslot UseadifferentCFastcardtocheck

theCFastslotCallBeckhoff

Support

EmbeddedPConlyworkspartially

ortemporarily

Defectivecomponentsinthe

EmbeddedPC

CallBeckhoffsupport

PleasemakeanoteofthefollowinginformationbeforecontactingBeckhoffserviceorsupport:

1. PrecisedeviceID:CXxxxxxxxx

2. Serialnumber

3. Hardwareversion

4. Anyinterfaces(N030,N031,B110,...)

5. TwinCATversionused

6. Anycomponents/softwareused

Thequickestresponsewillcomefromsupport/serviceinyourcountry.Thereforepleasecontactyour

regionalcontact.Fordetailspleaserefertoourwebsiteatwww.beckhoff.deoraskyourdistributionpartner.

CX2020,CX2030,CX204042 Version1.2

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