
Drive Technology 11 Appendix
AM3000 / AM3500 Version: 1.5 65
11 Appendix
11.1 Support and Service
Beckhoff and their partners around the world offer comprehensive support and service, making available fast
and competent assistance with all questions related to Beckhoff products and system solutions.
11.1.1 Beckhoff Support
Beckhoff offers comprehensive technical support that deals not only with the application of individual Beckhoff
products, but offers extensive additional services:
• support
• design, programming and commissioning of complex automation systems
• extensive training program for Beckhoff system components
Hotline : +49(0)5246/963-157
Fax : +49(0)5246/963-9157
e-mail : support@beckhoff.com
11.1.2 Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
• local service
• repair service
• spare parts service
Hotline : +49(0)5246/963-460
Fax : +49(0)5246/963-479
e-mail: : service@beckhoff.com
11.2 Beckhoff headquarters
Beckhoff Automation GmbH & Co. KG
Hülshorstweg 20
33415 Verl
Germany
Phone: +49(0)5246/963-0
Fax: +49(0)5246/963-198
e-mail: info@beckhoff.com
The addresses of the worldwide Beckhoff branch offices and representatives can be found on our website at
www.beckhoff.com You will also find further documentation for Beckhoff components there.
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